F.A.Q. Shipping

Questions regarding Shipping:

 

As soon as the order is shipped, you will receive an email with a link to track and possibly manage the delivery of the order. Don't overlook it! It might have ended up in SPAM!

 

What are the shipping costs?

All shipments cost 5.50 euros, up to 100 euros of spending. From 100 euros onwards, it is free.

How will my order be shipped? 

Orders are shipped with GLS courier for all Italian locations, excluding locations that are particularly difficult for couriers to reach, such as some remote mountainous areas, some minor islands, or places like Campione D'Italia, etc. 

All orders for these locations that do not incur additional charges with PosteItaliane will be shipped with the postal service.

For any shipping simulations to questionable areas, please contact our team. 

When will my order be shipped?

 Orders are shipped every 2 days, excluding Saturday and Sunday.

When will my order arrive?

 The GLS courier takes only 24/48 hours for deliveries!

Is my order being tracked?

 Absolutely! As soon as the courier takes charge of the package, you will receive an email from which you can track the order. 

will also be possible to request pickup at a nearby collection center.

How many delivery attempts will be made?

 A first delivery attempt will be made, after which you will receive an email from the courier, through which you can manage the shipment.

The courier came by but I wasn't home, what should I do?

 View the email, and click on the link! Everything will be explained there!

How do international shipments work?

For shipments within the EU, the GLS courier will be used, while for shipments outside the EU (e.g., Switzerland), the national postal service will be utilized.

OrderShipments outside the European Union will be sent via the national postal service. Any customs fees will be the responsibility of the customer.

 

Extra questions from our customers:

What body type is the tape suitable for?

Our tape is suitable for any body type, trans, cis, binary, and non-binary, any gender or size; literally anyone can benefit from using our product.

Is it possible to apply multiple strips of tape on top of each other?

Absolutely yes! However, it is important to keep in mind that the tape adheres better to the skin than to other tape. Additionally, it is essential to remember that you should never wrap it all the way around the chest.

Is it possible to use tape and binders together?

Absolutely not! Tape and binder together would be a double binding, thus a double constraint. It should be absolutely avoided.